Bought an iPad from a friend who just lost her job & needed help. We did a "hard factory reset" but now it's requiring a Remote Management login... THIS COMPANY NO LONGER EXISTS! How do I bypass this?
(I cannot get to the regular screen because we reset and wiped the whole device thinking it was all we needed.)
Please help! Thank you!
iPad Pro 9.7-inch WiFi, Cellular
A managed deployment device has to be unenrolled from the deployment from the management server. You cannot do it from the device itself since that would defeat the very idea of a MDM for companies and schools to retain control over their devices.
if the company has failed and is out of business, and the management server is shut down or sold off, then you won’t be able to use that device. And it’s possible that your friend never had permission to sell it in the first place. If the company that put the MDM in place owned that iPad, it wasn’t your friend’s to sell. It belongs to the company, whether that company was closing or not. If the company did give your friend permission to keep the device, they should have or would have unenrolled it so they could actually use it as a personal device.
You may be able to delete the Management Profile:
Settings > General > Profiles / Profiles & Device Management
If you are able to delete the profile, you may then be able to Restore to Factory Settings.
Restore your iPhone, iPad or iPod to factory settings – Apple Support
If the installed profile cannot be manually removed, without the assistance of the system administrator to which the iPad is associated, you’ll be unable to resolve the profile lock.
Thank you. What if I cannot get into the "settings" because the iPad's already been reset & will not go to the home screen? It will not allow me past the remote management credential login screen, so I cannot get to any home screen or settings...
Are you suggesting that the iPad is inoperable? What, precisely, is the current state of the iPad?
Erase Remote Management control
