Spam call

No, it is not from Apple.

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Lilyofthevalley--77 Said:

“Spam call: If I got a Spam call and they are saying its from Apple support advisor and number is 844-204-****, is it legit?”

———-

No. It is not legit.

Yes. It is a scam call.

Take a Screenshot — Report it to Apple:

I recommend you take a screenshot of the call’s information. Then forward it off to Apple, explaining to them what this is all about, in the eMail.

• Go Here: Take a Screenshot on your iPhone - Apple Support

• Forward it to: reportphishing@apple.com