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How my App Store can be unblocked

Lost my phone sometime in Dec 2019. Got a message sometime in April asking me to confirm my Apple ID within 24hours which I ignored thinking that it could be a message from scammers? And unfortunately it was blocked! Now I have a new iphone7plus and my App Store has been blocked! How do I appeal for it to be unblocked? Hope I am on the right forum if not, so sorry!

iPhone 7 Plus, iOS 13

Posted on Jul 10, 2020 11:13 AM

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Posted on Jul 10, 2020 11:33 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

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Question marked as Best reply

Jul 10, 2020 11:33 AM in response to kenechi0512

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

How my App Store can be unblocked

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