Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just received a call that my iCloud has been compromised, how do I confirm that?

I just received a call that my iCloud has been compromised, how do I confirm that it has been compromised? The automated call called my home number and asked for me to hit “1” to continue buy I just hung up since I wasn’t sure it it was a scam

iPhone 6, iOS 12

Posted on Jul 10, 2020 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2020 11:25 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 10, 2020 11:25 AM in response to EC1996

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I just received a call that my iCloud has been compromised, how do I confirm that?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.