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My App Store was accidentally offloaded. And suggestions on what to do?!

my App Store is gone. And my screen time password can’t be changed

iPhone 6s, iOS 13

Posted on Jul 10, 2020 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2020 2:43 PM

First reset the Screen Time password.


Screen Time passcode reset


If successful.


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

2 replies

Jul 10, 2020 2:13 PM in response to whitley288

See 'Your account has been disabled in the App Store andiTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

My App Store was accidentally offloaded. And suggestions on what to do?!

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