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iPad popup

Does anyone know how to remove a popup from Safari on the iPad that says “Do you want to download “get-user-id”?

iPad Air 3 Wi-Fi

Posted on Jul 10, 2020 4:32 PM

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Question marked as Top-ranking reply

Posted on Jul 10, 2020 5:09 PM

Go to Settings>Safari>Clear History and Website Data. Force close Safari. Restart your iPad.


If you want to retain the history you can clear the Website Data in Settings>Safari>Advanced>Website Data. You can clear the Website Data completely or selectively using the Edit button.

1 reply
Question marked as Top-ranking reply

Jul 10, 2020 5:09 PM in response to Boomergirlabc

Go to Settings>Safari>Clear History and Website Data. Force close Safari. Restart your iPad.


If you want to retain the history you can clear the Website Data in Settings>Safari>Advanced>Website Data. You can clear the Website Data completely or selectively using the Edit button.

iPad popup

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