I can’t change my ring tone on my iPhone 6s.I go to settings then ringtones, I select the one I want and it’s checked but when I get a call it’s the same one that was on before I changed it ?????

Why can’t I change My ringtone,no matter what one I pick it stays the same

iPhone 6s, iOS 13

Posted on Jul 10, 2020 5:55 PM

Reply
1 reply

Jul 15, 2020 8:25 AM in response to Excalibur1

Hello Excalibur1,


Thank you for contacting the Apple Support Community! We see you are having an issue setting up your default ring tone, it is important to set up your ringtone the way your prefer.


Before trying to setup your ringtone this time make sure that your iOS is updated to the latest software update and if it is you can restart your device before trying again.

These articles have more information to help:

Update your iPhone, iPad, or iPod touch.

Restart your iPhone.

Use tones and ringtones with your iPhone, iPad, or iPod touch.


Take Care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t change my ring tone on my iPhone 6s.I go to settings then ringtones, I select the one I want and it’s checked but when I get a call it’s the same one that was on before I changed it ?????

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.