Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Download problem

I have trouble downloading apps that are free on my iphone. It keeps wanting a payment method for any free app

iPhone 6, iOS 12

Posted on Jul 11, 2020 2:18 AM

Reply
Question marked as Best reply

Posted on Jul 12, 2020 12:37 AM

Unless you have the None option in the payment methods, generally your account has to have a payment method.


The system is usually trying to verify that it is you trying to use the account. Verifying your payment method helps identify that it's you.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

2 replies
Question marked as Best reply

Jul 12, 2020 12:37 AM in response to Alexandria501

Unless you have the None option in the payment methods, generally your account has to have a payment method.


The system is usually trying to verify that it is you trying to use the account. Verifying your payment method helps identify that it's you.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

Download problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.