You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Download problem

I have trouble downloading apps that are free on my iphone. It keeps wanting a payment method for any free app

iPhone 6, iOS 12

Posted on Jul 11, 2020 2:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2020 12:37 AM

Unless you have the None option in the payment methods, generally your account has to have a payment method.


The system is usually trying to verify that it is you trying to use the account. Verifying your payment method helps identify that it's you.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

2 replies
Question marked as Top-ranking reply

Jul 12, 2020 12:37 AM in response to Alexandria501

Unless you have the None option in the payment methods, generally your account has to have a payment method.


The system is usually trying to verify that it is you trying to use the account. Verifying your payment method helps identify that it's you.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

Download problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.