Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stuck on Apple logo

My iPad is stuck on the Apple logo

iPad Pro, iPadOS 13

Posted on Jul 11, 2020 5:40 AM

Reply
Question marked as Best reply

Posted on Jul 11, 2020 7:49 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

2 replies
Question marked as Best reply

Jul 11, 2020 7:49 AM in response to travoine

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Stuck on Apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.