bluetooth headset noisy

I've test 2 different bluetooth devices and I got the same issue, when the mic is enable I heard a weird noise and my Mac seems to be slow (mouse pointer lose precision). It happens only with an audio bluetooth device, built-in device works fine. The same devices in other computer or smartphone work correctly.

It seems to be a codec issue:

I've looked for this issue on internet but I couldn't find a solution. Any idea to solve it?

iMac 21.5″, macOS 10.13

Posted on Jul 11, 2020 8:31 AM

Reply

Similar questions

2 replies

Jul 16, 2020 4:54 AM in response to Leanne_68

Hi Starr.C

Thanks for your answer, but it doesn't seem to be the right issue, I've tried to turn off all bluetooth devices leaving just mouse and headset and very near to my computer I get the same problem, in the other hand, I turn on all my devices again but instead of connect my headset to my Mac I connect it to my smartphone and it works perfectly.

Thanks,

Germán.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bluetooth headset noisy

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.