You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is "smartphone***settlement.***" legit for claiming 25$ settlement as an iphone 6/7 user?

I received an email titled as "Class Action Notice: In re Apple Inc. Device Performance Litigation" from Claims Administrator <DoNotReply@SmartphonP***Settlement.***> . This email ask me to file a claim for about 25$ settlement as an iphone 6/7 user on the website "smartphone***settlement.***". Is this a legit site or just a scam?


[Edited by Moderator]

iPhone 7, iOS 13

Posted on Jul 11, 2020 12:32 PM

Reply

Similar questions

125 replies

Jul 14, 2020 8:02 AM in response to i46angel

i46angel wrote:

The only personal information they require is the same info to open an apple account, so they already know this. Online scams mean they take your personal information to get into your bank account, etc. Please don't confuse people.

That depends on who “they” is. If it is criminals giving them the same information to open an Apple account is risking identity theft.

Jul 14, 2020 10:17 AM in response to lobsterghost1

@lobsterghost1 your sentiments are shared. I too feel the settlement is disturbing and would feel more than a little ashamed of accepting, for more than a few reasons. I dont feel it discourages any intentional wrong doing (which Apple has not been found guilty of and which I dont feel thzt a group of lawyers should be rewarded so significantly for obtaining the soul they sell, in effect, and throwing a scrap back to the “affected users” They are getting 3.6 million times what one person signing the form gets. Problem is you have to actually file your own letter to the court asking to be removed. If you just do nothing, they classify you as part of the class action but no “payment” awarded. You just show as not objecting. Its kind of dirty that you have to make an effort to just not want to be included. They do this so that its in the defendants interest to sign the agreement because it means you also forfeit your right to any disagreement with the entire settlement and any thing at all in its wording. So even if you hate the idea of the lawsuit in general, they will only remove you if you request it. Its set up that way so they can still get there 90+ million if users just dont sign the form for the $25 (which may be less if a lot of people sign the form). They just have to show that you were notified and given the information. Kind of walking the unethical if not just icky line. My opinion.

Jul 14, 2020 4:13 PM in response to Amy4567

Until everyone who is eligible has filed no one will get anything. The amount you get will be $500 million - $70 million to the lawyers - $20,000 to the primary filers divided by the number of filers. That is estimated to be $25, but it could be more or less. As the closing date is Oct 6 and it will take some time to complete the calculations don’t count on getting anything this year.

Jul 17, 2020 11:30 AM in response to shenjian412

By default, Apple will offer $25 to any current or former owner of a covered iPhone. Named class members will receive $1,500 or $3,500, and around $90 million will go toward attorneys. The settlement has a minimum payout of $310 million, so the payment might increase if few people file claims. Conversely, if payments exceed the $500 million cap, each iPhone owner will receive less money. https://www.theverge.com/2020/3/2/21161271/apple-settlement-500-million-throttling-batterygate-class-action-lawsuit/#CH5zYw

Jul 23, 2020 3:49 PM in response to penny4yourthts

Do you mean emails from this message thread, or emails telling you about the settlement? If it is from this thread just click “Following” at the top of the thread so it changes to “Follow”, then refresh the page in your browser. If it comes back saying “Following” click it again and refresh again. Repeat until it stays “Follow” after refreshing. It’s a bug in the forum software.


If it is messages announcing the settlement there’s nothing we can do about it.

Jul 29, 2020 4:54 PM in response to ajthethird

Apple isn’t giving anyone $25. Apple is giving $500,000,000 to an award distributor, who will give $70,000,000 to the lawyers who brought the case, about $100,000 to the named litigants, and distributing the rest among everyone who files a claim. So the amount anyone gets can be more or less that $25. And it appears to be legitimate, unfortunately.

Aug 1, 2020 5:11 PM in response to shenjian412

If you want to request to be excluded from this class, you can follow the instructions @ smartphoneperformancesettlement.com > 14. How do I get out of the settlement?


It's actually very simple to do, if you have an envelope, a stamp, and a sheet of paper. They just need your name, mailing address, telephone number, eligible class iPhone serial number, and your signature.

Aug 2, 2020 11:50 AM in response to shenjian412

Mariaaggie892 explains in detail.


I found it in my gmail spam. It appeared legitimate (the US District Court) so I read it carefully. All in all, I could not understand what "lack of performance" was about. The settlement docs were lengthy and full of word salads - just tell me how Apple maliciously implanted defect parts in their productions of iPhone older models?? What was the evidence? I do not see any clear explanation in the docs filed in court. Smart phones are a cutting-throat industry. Every producer/maker is working really hard on performance innovation and QC in order to survive in the market. New tech renovation lasts shorter than six month nowadays. Yet, this settlement traces back to the old models of iPhone 6/7. Give me a break, iphone 11 is already out and running. I cannot stop speculating that this settlement targets at those who are not tech savvy and who cannot afford to upgrade. It is called special targeting - on those less fortunate and vulnerable.


I decide to do nothing and keep me out of this frivolous settlement. I do not want to sell my contactl information for $25 by filing the claim form. My information is priceless or worth billions (so that I can be rich like Warren Buffett) ! These lawyers will have access to civilians' information, then take the big $$$$$ and run. Who is the winner and who is the loser? I am not a loser.


Not every class action lawsuits is successful in the courts; many got thrown out (of the courts). Judges are not dummies either.





Aug 2, 2020 12:38 PM in response to Lawrence Finch

I did some online search to verify if it was a legitimate course case. It is unfortunately. Neither did I endorse this court case. Here is the link: https://www.courtlistener.com/docket/6431809/in-re-apple-inc-device-performance-litigation/?filed_after=&filed_before=&entry_gte=&entry_lte=&order_by=desc


Scroll down to see the May 27, 2020 that there will be a motion hearing on 12/4/2020. It is a motion hearing not a settlement hearing. So....this case is still dragging on. Not settlement yet.


In the above link, you can also view who are involved in this court case - defendant, plaintiffs, and others. The list of involved parties is lengthy. In case there is a settlement, plaintiffs and others will be paid first. They will gobble up big $$$$$ while we iPhone users may get $25 or less. To sell my personal information (name, address, phone number and iPhone series, etc.) for peanut? BIG NO NO.

Aug 2, 2020 12:42 PM in response to Pmtrue

If there was no settlement in place the website to file your claim, drop out, protest attorney fees, etc. would not be in the website of the company selected to handle the procedure by the court. And they are working under the supervision of the court so I’m not seeing all this fear for your private information.


That hearing on December 4th is just for the judge to approve the results of the information that is due by October 6th. Apple already settled this. If this one works like any of the other ones I’ve been involved in that December 4th hearing will last about 10 minutes.

Is "smartphone***settlement.***" legit for claiming 25$ settlement as an iphone 6/7 user?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.