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iCloud storage full, but iPhone storage not.

Hello,


I have been on the 50 gb iCloud storage plan for a while, and it has finally filled all the way up, mainly from pictures. However, I recently got an iPhoneX, which has 256 gb of storage, most of which is unused. However, it does not appear that any of my phone storage is being used. How can I transfer pictures from my iCloud to my phone storage?

iPhone X

Posted on Jul 11, 2020 4:02 PM

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Posted on Jul 11, 2020 4:43 PM

Thank you for such a quick response!I turned on "Download and Keep Originals." Does this automatically start the downloading process of my iCloud photos to my actual phone? And if so, once this download is complete, will I be able to delete photos and videos from my iCloud (to clear up space) while having them still be safe on the actual phone itself?


-Vikas

3 replies
Question marked as Top-ranking reply

Jul 11, 2020 4:43 PM in response to Axel Foley

Thank you for such a quick response!I turned on "Download and Keep Originals." Does this automatically start the downloading process of my iCloud photos to my actual phone? And if so, once this download is complete, will I be able to delete photos and videos from my iCloud (to clear up space) while having them still be safe on the actual phone itself?


-Vikas

Jul 11, 2020 4:15 PM in response to Vikas3647

Hello Vikas,

Good question. One thing I would like you to know and that is that iCloud storage is NOT an extension of the storage on your iPhone. The iCloud storage is used in parallel with your iPhone storage. Think of iCloud as a synch service. The data that you have on your iPhone will be mirrored on iCloud provide that iCloud does not run out of space.

In your example, You have 50GB of iCloud storage space and majority of that space has been taken up by photos. Your iPhone X has 256GB of storage space and most of it is unused. How can you transfer pictures from iCloud to your iPhone?


If you have your iPhone X setup on iCloud properly then the synch process must have already begun between your iCloud and your iPhone X. Do you have Optimize Phone Storage active on your iPhone in settings? If you do then iCloud is storing low resolution version of your photos on your iPhone and saving more space. Can you double check that setting on your iPhone?

Open Settings ➔ Photos ➔ Download and Keep Originals - Make certain that this is Checked.

Make certain that iCloud Photos is SET to ON on the same page in settings.

This should begin synching and downloading original resolution photos on to your iPhone.


Axel F.


iCloud storage full, but iPhone storage not.

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