My Safari clear history button is grey in the app and settings.

My safari clear history button is grey in the app and settings. I don’t have any restrictions on or that so I don’t know what to do




[Re-Titled by Moderator]

iPhone XS, iOS 13

Posted on Jul 11, 2020 6:10 PM

Reply
1 reply

Jul 15, 2020 2:11 PM in response to KayleeRos3

Hello Kayleeros3,


It sounds like you are having an issue where the clear history button in Safari is greyed out. There are a few steps you can try to resolve this issue.


  • Quit the app.

How to force an app to close on your iPhone, iPad, or iPod touch

  • Restart the device.

Restart your iPhone

  • Check for profiles.

Settings> General> Profiles, if Profiles is not an option, you do not have a profile installed.


If the issue persists, contact Apple Support for next steps.


Contact Apple Support


Cheers!

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My Safari clear history button is grey in the app and settings.

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