Catalina bricked my MacBook Air

I updated to Catalina and it bricked my MacBook Air. Not the Apple experience I expect. Does anyone know what to do for this....no response from the machine at all. It is dead.

Appreciate the help.

MacBook Air 13″, macOS 10.14

Posted on Jul 11, 2020 8:18 PM

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2013 1

3 replies

John Galt

Level 10

155,060 points

Jul 11, 2020 8:26 PM in response to Rickawhite

I understand your Mac will not turn on at all. No signs of life. Is that correct?

Begin with If your Mac doesn't turn on.

Read and follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:

If your Mac starts up to a blank screen

Read and follow each of it steps also, all the way through and including the end, which takes you to:

"If you still need help, please contact Apple Support."

Rickawhite Author

Level 1

8 points

Jul 12, 2020 3:59 AM in response to John Galt

It's still dead. No signs of power. Thanks for the suggestion

Rickawhite Author

Level 1

8 points

Jul 12, 2020 4:03 AM in response to Rickawhite

One more piece of information: When I connect the machine in question to my other Mac via Thunderbolt cable, my other Mac detects it...cannot connect to it, but it does detect a device

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Catalina bricked my MacBook Air