Watch not receiving calls

Hi, my iWatch 5 stopped receiving calls, it was working fine. Now if i receive a call on my iPhone I don't get any notification on my watch. I'm still able to make telephone calls with the watch. Other notifications are working fine (messages, whatsapp, etc...) The notification settings on the iWatch app on the Iphone are My watch> Notifications> Phone> Mirror my iPhone

Apple Watch Sport

Posted on Jul 12, 2020 8:27 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2020 3:55 PM

Hello M3xital1965,


Welcome to Apple Support Communities. It sounds like you're having trouble receiving calls on your Apple Watch. We are happy to share information that may help.


Check to make sure that Do Not Disturb is turned off. You can find information about this in the "Turn on Do Not Disturb" section of this article: Change the audio and notification settings on your Apple Watch.


Next, restart both your Apple Watch and paired iPhone: 


Finally, update to the latest version of both iOS and watchOS: 


Take care.





1 reply
Question marked as Top-ranking reply

Jul 15, 2020 3:55 PM in response to M3xital1965

Hello M3xital1965,


Welcome to Apple Support Communities. It sounds like you're having trouble receiving calls on your Apple Watch. We are happy to share information that may help.


Check to make sure that Do Not Disturb is turned off. You can find information about this in the "Turn on Do Not Disturb" section of this article: Change the audio and notification settings on your Apple Watch.


Next, restart both your Apple Watch and paired iPhone: 


Finally, update to the latest version of both iOS and watchOS: 


Take care.





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Watch not receiving calls

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