Macbook speaker problem


Hi. I bought a Macbook Pro 2019 13" 3 months ago and there was a derbis on the speaker grills. I thought they were dust and didn't mind. But few days ago i decided to clean them but i couldn't.


Can someone help how to solve it? Can it replaceable at the service?

MacBook

Posted on Jul 12, 2020 11:26 AM

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2 replies

Jul 23, 2020 12:43 AM in response to brenden dv

Hey brenden dv,

The problem was not about dusts or smth. I don't know what is the topic of problem but it seems like there is a fake color in the speakers and when i tried to clean the speaker grills with toothbrush the color came out and grills started to shining. Anyway, I returned my device to Apple Support and they said they can repair my device and also it's covered with warranty. That means i'm not gonna pay money to the replacement. I'm happy about it. Thanks for everything

Jul 15, 2020 5:11 PM in response to atagunluk

Hi atagunluk,


Thanks for contacting Apple Support Communities. It seems that there may be debris in your speaker on your MacBook Pro. You mentioned that you tried cleaning it already and the debris remains. When cleaning your Apple products always be sure to follow the recommendations and guidelines outlined here:


How to clean your Apple products.


If the issue persists, contact Apple Support for further assistance.


Have a great day!

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Macbook speaker problem

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