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MacBook Pro left speaker has 3 dots on it

I recently purchased a MacBook Pro and I’ve been using it for a couple of days. I was looking at the left speaker and i noticed that it has 3 dots on it, i haven’t gotten any liquid near my laptop so I’m not sure what it could be. I already ran a hardware check and no issues were found. There’s a dot on the top, one on the side and one on the bottom. The 3 dots are all pretty close and I’m not sure what it is, i thought it might be the glue that holds the speaker but I’m not sure, does anyone have any ideas on what it could be? Should i send it in for repair?


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 10.15

Posted on Aug 24, 2020 9:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 10:04 AM

normisv Said:

MacBook Pro left speaker has 3 dots on it: [...]The 3 dots are all pretty close and I’m not sure what it is, i thought it might be the glue that holds the speaker but I’m not sure, does anyone have any ideas on what it could be? Should i send it in for repair?

———-


Providing Some Photos:

Can you provide photos, and attach them to a reply to this post?


Perhaps this is a Faulty Device?

As for sending it in, I’d call Apple, and ask them if there is anything to be concerned of. Also, screenshare the iCamera App on both your iPhone and Mac with the Apple Rep, by hovering over it to show them what this is all about.

Apple Phone Support:



Screensharing with the Apple Rep

To easily converse over the phone with the Apple Rep screenshare the camera of your iPhone and your Mac. Ask a friend, or family member if you may use their phone, if you do not have one handy.

Learn more at these links: 



For Note:

Why Calls are a Bit of a Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And, that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple Support. So, just stay on the line, and you will get thorough :)

4 replies
Question marked as Top-ranking reply

Aug 24, 2020 10:04 AM in response to Normisv

normisv Said:

MacBook Pro left speaker has 3 dots on it: [...]The 3 dots are all pretty close and I’m not sure what it is, i thought it might be the glue that holds the speaker but I’m not sure, does anyone have any ideas on what it could be? Should i send it in for repair?

———-


Providing Some Photos:

Can you provide photos, and attach them to a reply to this post?


Perhaps this is a Faulty Device?

As for sending it in, I’d call Apple, and ask them if there is anything to be concerned of. Also, screenshare the iCamera App on both your iPhone and Mac with the Apple Rep, by hovering over it to show them what this is all about.

Apple Phone Support:



Screensharing with the Apple Rep

To easily converse over the phone with the Apple Rep screenshare the camera of your iPhone and your Mac. Ask a friend, or family member if you may use their phone, if you do not have one handy.

Learn more at these links: 



For Note:

Why Calls are a Bit of a Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And, that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple Support. So, just stay on the line, and you will get thorough :)

Aug 24, 2020 11:12 AM in response to Normisv

Normisv wrote:

I recently purchased a MacBook Pro and I’ve been using it for a couple of days. I was looking at the left speaker and i noticed that it has 3 dots on it, i haven’t gotten any liquid near my laptop so I’m not sure what it could be. I already ran a hardware check and no issues were found. There’s a dot on the top, one on the side and one on the bottom. The 3 dots are all pretty close and I’m not sure what it is, i thought it might be the glue that holds the speaker but I’m not sure, does anyone have any ideas on what it could be? Should i send it in for repair?

[Re-Titled by Moderator]


can you post a photo of your issue.


You have a limited 14 days to return any new purchase for a full refund or exchange for one without an issue in your eyes.


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)



addendum: Best Buy would be most corroborative as well.


Aug 24, 2020 12:58 PM in response to Normisv

Normisv Said:

"Thank you for your response! i tried taking a picture of the issue but it won’t show up on pictures. I’m going to take it to Best Buy tomorrow and see if they can check it. thank you!"

-------


You are welcome. The Camera app would be used to hover over the iSight Camera over the screen. Unless it was recored, it will not show up in Photos app.

MacBook Pro left speaker has 3 dots on it

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