iPad is in recovery mode and is asking to connect it to the computer. I put a brand new charger in it to try and connect to my MacBook Air but it is not working. The device will charge in an outlet, but it is t recognizing being placed in a Mac. I’m just trying to restore it. And, before I placed it in recovery mode, the screen said the device was disabled and to press the home button to unlock but the hone button isn’t letting me unlock the device. Someone please help.
So you haven’t contacted Apple Support for assistance...
You don’t have to visit a store - unless you need somebody to physically resolve the problem for you. You can easily and directly contact the Apple Support Team using the Contact Support link at top-right of this page - or by using the Apple Support App:
https://apps.apple.com/gb/app/apple-support/id1130498044
Perhaps this support page will help...:
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
Connecting it to ITunes but it’s not connecting to my Mac at all. (Yes I’ve already changed out the cable) I really don’t want to have to make an appointment to the store but it’s looking like I may have to.
I’ve already tried this.
Okay, so if you followed all the directions detailed within the linked support document, what pearls of wisdom were offered by Apple Support when you contacted them?
iPad recovery mode
