Apple Event: May 7th at 7 am PT
I have a deck I've created and shared on icloud and been working collaboratively in for a week. This morning, keynote says it can't connect. The collaborate button has a warning icon inside it.
When I hit that button I get this:
I've dropped files into my local icloud folder, and they sync ok. The issue is only in Keynote.
MacBook Pro 16″, macOS 10.15
Hello Ludologist.
Thanks for reaching out to Apple Support Communities. Wee see that you are having some trouble connecting to iCloud with Keynote. We will be glad to assist.
Let's see what happens while in safe mode:
How to use safe mode on your Mac
If the issue persists, use a test a account:
How to test an issue in another user account on your Mac
Hope this helps.
Cheers.
Hello Ludologist.
Thanks for reaching out to Apple Support Communities. Wee see that you are having some trouble connecting to iCloud with Keynote. We will be glad to assist.
Let's see what happens while in safe mode:
How to use safe mode on your Mac
If the issue persists, use a test a account:
How to test an issue in another user account on your Mac
Hope this helps.
Cheers.
I found the answer. It was something to do with that file, so I made of copy of the file and it worked fine!
Hi Ludologist.
Glad to hear that you are all set.
Take care.
Keynote can't connect to iCloud
