The ECG app does not work in my country , why is that .

UAE government has not approved ECG.

And you would still need your government to approve as well.

Palestine or UAE have not approved the ECG app yet,here is a list of countries that have approved the ECG app.;

Countries that support ECG app

What country are you in?.

For the ECG app to work on your watch the ECG app has to be approved by;

A. the government of the country in which the watch was bought and

B.the government of the country in which you reside.