Icloud issue

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Jesspzmagic Author

Level 1

8 points

Icloud issue

Hello, I am having an issue logging into my original Icould account to remove all photos onto my external hard drive.

iPhone XS

Posted on Jul 13, 2020 8:54 AM

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Answer 1

tygb

Level 9

65,010 points

Jul 13, 2020 9:10 AM in response to Jesspzmagic

From the web browser if you are having issues with sign in with Apple ID and password at www.icloud.com see the article https://support.apple.com/en-in/HT203512

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Answer 2

Jesspzmagic Author

Level 1

8 points

Jul 13, 2020 9:12 AM in response to tygb

I did follow that, It is saying that my user name is invalid but I know it is not

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Answer 3

tygb

Level 9

65,010 points

Jul 13, 2020 9:37 AM in response to Jesspzmagic

See the link https://iforgot.apple.com/appleid#!&section=appleid

Type in the credentials , if all are correct it will show Apple ID found , and a green check mark will appear , what about password is it correct also ?

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