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Level 1

8 points

Logging into to iCloud

Hello I have tried to log into my iCloud account as I want to access my old photos at a better quality, I’ve tried on both my phone and laptop to log in however it pops up with an error message “connection is bad” - I have been into setting to to try and see what my storage is on my iCloud and nothing loads. Can you help please

iPhone 7, iOS 13

Posted on Apr 1, 2020 5:08 AM

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Demo

Level 10

166,513 points

Posted on Apr 1, 2020 5:38 AM

Restart both devices and try again. Try using different browsers as well.

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Logging into to iCloud

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