The video freezes

The video freezes up multiple times on my imac when I try to use facetime or zoom or webex. How do I get ti stop this?

iMac 27″, macOS 10.15

Posted on Jul 13, 2020 8:42 AM

Reply
1 reply

Jul 13, 2020 1:39 PM in response to cascadegorge

Hi,


It sounds like your internet connection is not always keeping to the same speed.

TRy https://speedof.me/

It will dip at time as it tries different sized files but the overall speed level should essentially be flat.


This one looks like a car speedometer and also produces a line. It too should be essentially flat

https://www.speedtest.net/


Other things like a Playstation or an X-box playing games could cause you issues as could someone streaming or downloading a Film or TV program.


Ralph

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The video freezes

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