Icloud can't establish a [secure] connection to the server

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Level 1

4 points

Icloud can't establish a [secure] connection to the server

I cannot connect to Icloud with Safari 13.1.1 with IMac /High Sierra (10.13.6). I can connect with Edge (using now), Firefox and Chrome. I tried what I could for a few months. Apple id / passwords same on all devices.

Error msg for Icloud: Icloud encountered an error trying to connect to the server.

I could not connect to this page either with Safari: End of this the long error message says says "..... Safari can't establish a secure connection to the server "idmsa.apple.com"

I'd be thankful for advice. I've tried the general troubleshooting tips, but I have not tried reinstalling Safari. An older macbook pro with Sierra and Safari does connect.

iMac 21.5″, macOS 10.13

Posted on Jul 13, 2020 2:37 PM

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Answer 1

sterling r

Community Specialist

Jul 16, 2020 4:01 PM in response to peisermp

Hello peisermp,

Thank you for using Apple Support Communities! It sounds like you can't connect to a few different Apple websites using Safari on your Mac, however you can connect to the same websites in other browsers. You're in the right place to find a resolution.

Since the issue is specific to Safari, let's start by trying the troubleshooting suggestions outlined in the following support articles:

If Safari says it can't establish a secure connection, or the website is using weak encryption - Apple Support
If you can’t open a website in Safari on Mac - Apple Support

If you still encounter the error, try these steps next:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

If you're still encountering the error, could you provide the urls for the websites that you're trying to visit when the errors appear? Do the errors appear as soon as you visit the page or after a specific action, such as signing in to your Apple ID?

Cheers!

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Answer 2

tygb

Level 9

64,708 points

Jul 16, 2020 9:21 PM in response to peisermp

Click on finder , take cursor on top menu bar > Go > hold option key and click on library > drag and drop complete safari folder to the desktop , restart the Mac and open the safari browser once again .

See the article also https://support.apple.com/en-in/HT204416

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Icloud can't establish a [secure] connection to the server

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