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I cloud compromised call

After a robo call, This lady called and said she was with Apple support and that my I cloud account was compromised. She said I needed to provide my name to start the ticket. I told her the call came into my phone as spam and I refused to provide any info until I could confirm who she was and that I needed her number to verify. She said she couldn’t provide so I hung up. I would like to get info from Apple that my iCloud account is not compromised. How do I do that? Was she a scammer or was she really with Apple?

iPhone 6, iOS 10

Posted on Jul 13, 2020 3:20 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,316 points

Posted on Jul 13, 2020 3:21 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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I cloud compromised call

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