Grey FaceTime button
hey I need help can some one tell me what I have to do plz I still can FaceTime and all that but y can’t I from there
iPhone 6 Plus, iOS 12
User profile for user:
chris_g1
User level:
Community Specialist
Hi there Dexdaman300,
We’re happy to see that you posted to the Apple Support Community for assistance and we understand you’re having an issue with making FaceTime calls. We’re happy to assist you.
To troubleshoot this, we highly recommend the steps found here: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
Please make sure you’re running the latest version of iOS which would be iOS 13.6 at the moment. The steps here will help you with updating if needed: Update your iPhone, iPad, or iPod touch
If the issue persists, reach out here for additional support: Get Support
Cheers!