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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
So lately whenever I plug my charger and try to charge my iPhone Xr it shows a message saying “this accessory may not be supported” and doesn’t charge or connects and disconnects continuously. This is the original charger and my phone isn’t even a year old. It takes much longer than usual to charge my phone and it last less than usual. Any suggestions on what it could be or what should I do?
Hi Vic2407,
I understand you're having trouble with charging your iPhone and we can help.
Check out this article with steps to take:
If you see an ‘Accessory may not be supported’ alert - Apple Support
If updating your device and cleaning out the connections don't help, you should contact Apple Support for assistance with these included accessories.
Good luck.
Thanks for using the Apple Support Communities.
Not charging and displaying weird message
