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My new iPad Pro won’t read my external hard drive

Just got my new iPad Pro 11, and when I connect my hard drive, nothing happens. No lights on hard drive, and it doesn’t show up in the Files folder. The drive works fine with my MacBook & iMac, and came with its own USB C cable. Thanks

iPad Pro 11-inch Wi-Fi

Posted on Jul 13, 2020 8:09 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2020 5:28 AM

Providing power doesn’t have to be difficult. Here are some options:


Use the USB-C Digital AV Multiport Adapter:

https://store.apple.com/uk/xc/product/MUF82ZM/A


Consider use of a powered USB hub - to which you connect both your iPad and external storage device. The Hub provides power to both the external storage and iPad.


Consider use of a dedicated multi-port hub designed for iPad. Here is link to some examples:

https://www.theverge.com/2019/8/2/20750137/apple-ipad-pro-usb-c-hubs-hyperdrive-belkin-satechi-kanex

5 replies
Question marked as Top-ranking reply

Jul 14, 2020 5:28 AM in response to DSWBURN

Providing power doesn’t have to be difficult. Here are some options:


Use the USB-C Digital AV Multiport Adapter:

https://store.apple.com/uk/xc/product/MUF82ZM/A


Consider use of a powered USB hub - to which you connect both your iPad and external storage device. The Hub provides power to both the external storage and iPad.


Consider use of a dedicated multi-port hub designed for iPad. Here is link to some examples:

https://www.theverge.com/2019/8/2/20750137/apple-ipad-pro-usb-c-hubs-hyperdrive-belkin-satechi-kanex

Jul 13, 2020 8:25 PM in response to DSWBURN

External drive support for iPads/iPadOS is still in its infancy.

If this a conventional mechanical spinning platter hard drive, iPads may not have a powerful enough internal power supply to supply enough power to the drive to get it spinning.

You may need to plug that drive into its own separate power source using the hard drive's own power adapter or using an externally powered USB-C hub.

NO iPad, even the more expensive iPad Pro, is a complete a full replacement for a MacBook/laptop computer.


In addition the external drive needs to be formatted into one of these file/data formats


Apple native macOS format

APFS

FAT 32

ex fat


Apple Website external drive help link here.


Connect external devices or servers with Files on iPad - Apple Support



Best of Luck to You!

Jul 14, 2020 5:18 AM in response to MichelPM

Ok. Guess I’ll have to figure out some sort of power supply. The drive doesn’t have its own power supply, or need one with other computers. It’s also already formatted ex fat, and works fine on other Apple computers. Apple shouldn’t advertise that the iPad can connect to an external hard drive if it can’t. Thanks

My new iPad Pro won’t read my external hard drive

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