iPhone not receiving texts from Android

Hi everyone!

I have an iPhone 8 Plus that I've had since around mid 2018. One of my family members has a Samsung Galaxy S9 from around the same time They receive my text messages, however I don't receive theirs. I have many other friends who have Androids and I don't have this problem with any of them. I've also utilized a lot of the troubleshooting methods I've seen online without success. Is there something I'm missing?

Thanks in advance.

iPhone 8 Plus, iOS 13

Posted on Jul 13, 2020 9:10 PM

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1 reply

Jul 13, 2020 9:41 PM in response to sunssssssshineee

Have you tried the instructions from this article? (If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support) If this doesn't help then I would recommend contacting Apple Support (Get Support).

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iPhone not receiving texts from Android

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