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Apple News App Issue

Why is my Apple news app not loading on my XR ? It loads on my iPad and my Apple news + is working find


iPhone XR

Posted on Jul 14, 2020 4:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2020 10:48 AM

Hi bigCarolina,


We understand you are unable to load Apple News+ on your iPhone.


We would recommend ensuring you have a strong Internet connection when attempting to load Apple News+. You may need to enabled cellular data for Apple News+ by going to: Settings > Cellular > Apple News+ > Enable.


If the issue persists, we would recommend removing the app, then reinstalling it.


If the issue persists further, we would recommend signing out of the iTunes & App Stores by going to: Settings > [Name] > iTunes & App Stores > [Apple ID] > Sign Out, then Restart your iPhone, and sign back in.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

3 replies
Question marked as Top-ranking reply

Jul 17, 2020 10:48 AM in response to bigCarolina

Hi bigCarolina,


We understand you are unable to load Apple News+ on your iPhone.


We would recommend ensuring you have a strong Internet connection when attempting to load Apple News+. You may need to enabled cellular data for Apple News+ by going to: Settings > Cellular > Apple News+ > Enable.


If the issue persists, we would recommend removing the app, then reinstalling it.


If the issue persists further, we would recommend signing out of the iTunes & App Stores by going to: Settings > [Name] > iTunes & App Stores > [Apple ID] > Sign Out, then Restart your iPhone, and sign back in.


Hope this helps!


Thank you for using Apple Support Communities.


Cheers!

Apple News App Issue

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