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using a non-apple id email to sign in to iCloud

I received a notification from apple that one of my emails was used to sign into iCloud (having also just received a code to sign in to iCloud). I never use that email with any apple device.


I then received a "Welcome to iCloud" email from apple.


How can someone sign in using my email if they don't have access to the verification code?


(I checked my email activity and it only lists my logins etc).


Posted on Jul 14, 2020 4:18 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2020 4:36 AM

See the following from Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915

 

When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.

 

If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.

 

And, note that you can Check your Apple ID device list (https://support.apple.com/en-us/HT205064and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device is signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

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11 replies
Question marked as Top-ranking reply

Jul 14, 2020 4:36 AM in response to KingOfCastleHill

See the following from Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915

 

When you sign in on a new device, you’ll get a notification on your other trusted devices that includes a map showing the approximate location of the new device. This is an approximate location based on the IP address the device is currently using, rather than the exact location of the device. The location shown might reflect the network you're connected to, and not your physical location.

 

If you know you’re the person trying to sign in but you don’t recognize the location shown, you can still tap Allow and continue signing in. However, if you ever see a notification that your Apple ID is being used to sign in on a new device and you're not the one signing in, tap Don’t Allow to block the sign in attempt.

 

And, note that you can Check your Apple ID device list (https://support.apple.com/en-us/HT205064and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device is signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

Jul 14, 2020 7:02 AM in response to KingOfCastleHill

It is possible that someone is doing some successful hacking.


 For Apple Support help with your problem, use:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport There may be a wait.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

__________

Jul 14, 2020 6:21 AM in response to donv_the_ghost

Perhaps I was not clear, I will try again.


Someone is using one of my gmail addresses (that has never been linked to any apple id by me) to set up and sign in to iCloud.


I received their authorisation code (because it was sent to my gmail address of course) and they cannot have accessed my gmail account (I checked recent activity).


Then I receive an email from apple saying I have successfully logged in to iCloud - which of course I did't do.


So how can they log in to iCloud, with my gmail account but not the authorisation code apple requires?

Jul 14, 2020 8:21 AM in response to Eric Root

Possible, yes - but the email from apple referred to them verifying the email address (the gmail address that is mine):

"Hello,

You have selected this email address as your new Apple ID. To verify this email address belongs to you, enter the code below on the email verification page:

XXXXXX

This code will expire three hours after this email was sent.

Why you received this email

Apple requires verification whenever an email address is selected as an Apple ID. Your Apple ID cannot be used until you verify it.

If you did not make this request, please disregard this email. No Apple ID will be created without verification.

Kind regards,

Apple Support"


is what I received.

using a non-apple id email to sign in to iCloud

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