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Builder-123 Author

Level 1

4 points

Keyboard on 2015 12.9’ iPad Stopped working, I purchased new one and it does not work

Keyboard on 2015 12.9 iPad stopped working. I purchased new on and it does not work! Please help

iPad Pro, iPadOS 13

Posted on Jul 14, 2020 10:17 AM

Best reply

QuickPost

Level 10

103,305 points

Posted on Jul 14, 2020 7:49 PM

Hello,

Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.

Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support

Contact AppleCare

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Keyboard on 2015 12.9’ iPad Stopped working, I purchased new one and it does not work

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