You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Roman2112 Author

Level 1

4 points

Account in iTunes is disabled

I have entered a valid payment card but account remains disabled in iTunes Store?

how do I restore so I may download apps as I just got a new phone please?

thank you

iPhone 6s Plus, iOS 11

Posted on Jul 14, 2020 10:53 AM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jul 14, 2020 10:56 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

View in context

Account in iTunes is disabled

Similar questions