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White line appeared on screen of iPhone 11 pro max

Hello everyone

my mum owns iPhone 11 pro max, about 2 weeks ago suddenly a white line appeared on its screen, we are not sure if it has fallen but even if it has it wouldn’t have been much serious, because there is no screen damage just the white line.

it would be nice of U if you could help me.


[Re-Titled by Moderator]

iPhone 11 Pro Max

Posted on Jul 14, 2020 1:39 PM

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Question marked as Best reply

Posted on Jul 14, 2020 1:59 PM

First, force restart the iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears


If that doesn’t solve it, there is a hardware issue. Visit an Apple Store or Authorized Apple Service Center. Let them assess the iPhone and advise you how to proceed.

3 replies
Question marked as Best reply

Jul 14, 2020 1:59 PM in response to sajedeh195

First, force restart the iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears


If that doesn’t solve it, there is a hardware issue. Visit an Apple Store or Authorized Apple Service Center. Let them assess the iPhone and advise you how to proceed.

White line appeared on screen of iPhone 11 pro max

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