I have been having to touch the screen several times to get it to respond

I Have an Apple iPad air two and here lately I have been having to touch the screen several times to get it to respond same thing when I’m trying to type what can I do





[Re-Titled by Moderator]


iPad Air 2, iPadOS 13

Posted on Jul 14, 2020 6:59 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2020 8:04 PM

I am sorry to learn that you are experiencing touch scree issues with your fairly recent 2014 iPad Air 2 model.

I believe that your iPad Air 2 may have contracted an serious, hardware and/or software related, intermittent, unresponsive touch screen issue/problem/bug/flaw.


Try a simple hard reset of your iPad by holding down both the Home and the top single sleep/wake/power buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


See this Apple support link for some additional help, if needed.



https://support.apple.com/en-us/HT201406



If you cannot solve this issue, I suggest call contacting Apple support as instructed in the link above.



This is a well known issue here in these iPad support communities.

This intermittent, unresponsive touch screen issue affects a continuing, growing minority of iPad Pro users/models across all 4 years of iPad Pro models, as well as the new 2019 10.5 inch screen iPad Air 3, which is based from the 2017, 10.5 inch screen iPad Pro models.


The best you can do is to continue to alert Apple to this growing issue and hammer the Apple iPad feedback pages mutiple times on this issue.


The only way to get Apple to, DIRECTLY, listen to you is to use their feedback portion of their website.


iPad Feedback


http://www.apple.com/feedback/ipad.html


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

You can post as much multiple feedback about this issue any time.

The more users that post product feedback about any product issue, the faster Apple is made aware and starts working on a fix/solution for a future software update.


Per the directions found in the very first link in my post reply, I strongly suggest/advise you call contact Apple support on this intermittent, unresponsive touch screen issue.



Sorry that your iPad Air 2 has contracted this issue.

You are now part of small, but still very much a growing minority of larger screen iPad users that have been affected by this intermittent, unresponsive larger iPad touch screen problem/bug/flaw.



Sorry & Best of Luck to You!

2 replies
Question marked as Top-ranking reply

Jul 14, 2020 8:04 PM in response to delia210

I am sorry to learn that you are experiencing touch scree issues with your fairly recent 2014 iPad Air 2 model.

I believe that your iPad Air 2 may have contracted an serious, hardware and/or software related, intermittent, unresponsive touch screen issue/problem/bug/flaw.


Try a simple hard reset of your iPad by holding down both the Home and the top single sleep/wake/power buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


See this Apple support link for some additional help, if needed.



https://support.apple.com/en-us/HT201406



If you cannot solve this issue, I suggest call contacting Apple support as instructed in the link above.



This is a well known issue here in these iPad support communities.

This intermittent, unresponsive touch screen issue affects a continuing, growing minority of iPad Pro users/models across all 4 years of iPad Pro models, as well as the new 2019 10.5 inch screen iPad Air 3, which is based from the 2017, 10.5 inch screen iPad Pro models.


The best you can do is to continue to alert Apple to this growing issue and hammer the Apple iPad feedback pages mutiple times on this issue.


The only way to get Apple to, DIRECTLY, listen to you is to use their feedback portion of their website.


iPad Feedback


http://www.apple.com/feedback/ipad.html


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

You can post as much multiple feedback about this issue any time.

The more users that post product feedback about any product issue, the faster Apple is made aware and starts working on a fix/solution for a future software update.


Per the directions found in the very first link in my post reply, I strongly suggest/advise you call contact Apple support on this intermittent, unresponsive touch screen issue.



Sorry that your iPad Air 2 has contracted this issue.

You are now part of small, but still very much a growing minority of larger screen iPad users that have been affected by this intermittent, unresponsive larger iPad touch screen problem/bug/flaw.



Sorry & Best of Luck to You!

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I have been having to touch the screen several times to get it to respond

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