Data recovery cannot be completed.

how can i get back in, do i need a laptop? or is there another way?


[Re-Titled by Moderator]

iPad, iPadOS 13

Posted on Jul 15, 2020 12:22 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2020 3:34 AM


You might try a forced-restart of the iPad. If the iPad reboots to the setup routine, you might be able to retry the device setup - and ultimately attempt restoration of your data from your iCloud backup.


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


Otherwise, yes, you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support


I hope this information proves to be helpful in resolving the problem.


1 reply
Question marked as Top-ranking reply

Jul 15, 2020 3:34 AM in response to isis244


You might try a forced-restart of the iPad. If the iPad reboots to the setup routine, you might be able to retry the device setup - and ultimately attempt restoration of your data from your iCloud backup.


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


Otherwise, yes, you will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support


I hope this information proves to be helpful in resolving the problem.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Data recovery cannot be completed.

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