Facebook app - No internet connection

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4 points

Facebook app - No internet connection

I recently purchased an iPhone 11 Pro Max, transferred everything from my old iPhone 8, everything works except for Facebook.

When I try to log in, this message comes up "NO INTERNET CONNECTION - PLEASE CHECK YOUR CONNECTION AND TRY AGAIN"

I have googled for help, I have deleted the app & down loaded again but this failed as well

I have internet connection, I went back to the place of purchase for some technical advice but they could not help.

Any help would be appreciated, Cheers

iPhone 11 Pro Max

Posted on Jul 15, 2020 1:29 AM

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Answer 1

chris_g1

Community Specialist

Jul 18, 2020 1:25 PM in response to McGr8t

Hello and welcome to Apple Support Communities McGr8t,

We see that you're having an issue with your Facebook app. We'd be happy to get your pointed in the right direction.

You've already done some great troubleshooting steps by removing and reinstalling the app. Since this is a third-party app, and the issue remains, you'd want to reach out to Facebook Support.

Help Center

Thank you for using Apple Support Communities.

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Facebook app - No internet connection

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