Payment Update for Apple ID

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Level 1

15 points

I am trying to update my payment method but when I get to that screen the "edit" function is grayed out and I can't change the credit card info

iPhone 8, iOS 13

Posted on Jul 15, 2020 9:45 AM

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Answer 1

Best reply

Level 1

15 points

Thanks. As it turns out it was connected to our family organizer, so I was not authorized to change the number.

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Answer 2

Level 10

684,111 points

Have you checked Settings/Screen Time for any restrictions?

Try a restart.

Try a forced restart.

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Answer 3

Level 10

684,111 points

You are welcome.

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