Pending subscriptions
How do I remove pending subscriptions I don’t even have the apps on my phone
iPhone 11 Pro, iOS 13
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See if you can cancel them.
Purchases - View, change, or cancel your subscriptions.
Purchases - Subscriptions not billed through Apple
If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.