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In the do not disturb screen under silence it says all incoming calls are silenced while iPhone is locked. So how do I unlock the phone so it rings for incoming calls

On the do not disturb page under silence it states “Incoming call and notifications will be silenced while phone is locked” So how do I unlock the phone?

iPhone 6, iOS 10

Posted on Jul 15, 2020 4:33 PM

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Question marked as Top-ranking reply

Posted on Jul 15, 2020 4:45 PM

That setting only applies when Do Not Disturb is turned on. If Do Not Disturb is off it doesn't matter whether that option is set to While iPhone is Locked or if it is set to Always.


Some other things to check:


The ring/silent switch on the left side of the phone: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Settings > Phone > Silence Unknown Callers: Detect and block spam phone calls - Apple Support


Do Not Disturb: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 15, 2020 4:45 PM in response to TMJ07

That setting only applies when Do Not Disturb is turned on. If Do Not Disturb is off it doesn't matter whether that option is set to While iPhone is Locked or if it is set to Always.


Some other things to check:


The ring/silent switch on the left side of the phone: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Settings > Phone > Silence Unknown Callers: Detect and block spam phone calls - Apple Support


Do Not Disturb: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support

In the do not disturb screen under silence it says all incoming calls are silenced while iPhone is locked. So how do I unlock the phone so it rings for incoming calls

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