Unknown application showing up in cellular usage and using a lot of data
I recently checked my cellular usage and found this app called “BusinessExtensionWrapper” which was using a lot of data. Can someone elucidate on what this app is?
User profile for user:
CarlAVII
User level:
Community Specialist
Hey there, and welcome to Apple Support Communities, nitasha112!
It looks like you have some questions regarding a particular app that is using a large amount of cellular data. We’d be happy to help!
Depending on your settings, this may be related to an app or profile on your device. To start, we’d recommend going to Settings > General > Profiles & Device Management. If you do not see this option on your iPhone, then you can disregard this information as you do not have a profile installed. If you do, you can tap the app configuration profile to view more information.
It’s important to note, that if you use this device to access work or school information, it may be a profile installed on their behalf. If so, we’d recommend reaching out to their IT Support team for assistance. If neither of those situations apply, and you feel confident that removing the profile will not impact your school or work, check out: How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support
The steps above will walk you through removing the profile, and also how to remove apps. If this is particular to an app, you can search your iPhone for an app named similarly at: Use Search on your iPhone, iPad, or iPod touch - Apple Support
We hope that helps, and have a great day!