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I cannot reset the screen time password... I cant even reset the ipad back to factory

I am locked out of the ipad for yet another hour because it will not let me reset the password for screen time

Posted on Jul 15, 2020 5:01 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2020 2:38 AM

If you have forgotten the ScreenTime passcode, one of these two procedures should resolve the problem:

https://support.apple.com/en-us/HT211021


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

2 replies
Question marked as Top-ranking reply

Jul 16, 2020 2:38 AM in response to Familyof5-2020

If you have forgotten the ScreenTime passcode, one of these two procedures should resolve the problem:

https://support.apple.com/en-us/HT211021


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

I cannot reset the screen time password... I cant even reset the ipad back to factory

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