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I cant turn off or reset my screen time password

The screen time password reset process does not work. I just get taken back to the wait 60 minutes display due to multiple failed attempts. Cant reset or restore iPad either, as this seems to be disabled on account of the screen time issue. My iPhone with my same appleID is working fine, with no screen time issues.

iPad Pro, iPadOS 13

Posted on Aug 8, 2020 2:37 AM

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Question marked as Top-ranking reply

Posted on Aug 8, 2020 2:59 AM

Is this the process you are talking about?


See: Use Screen Time on your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT208982

 

"To change or turn off the passcode on your child's device, go to Settings > Screen Time, and tap [your child's name]. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode."


If not, then try using these instructions.

3 replies
Question marked as Top-ranking reply

Aug 8, 2020 2:59 AM in response to Martinp59

Is this the process you are talking about?


See: Use Screen Time on your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT208982

 

"To change or turn off the passcode on your child's device, go to Settings > Screen Time, and tap [your child's name]. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode."


If not, then try using these instructions.

Aug 8, 2020 4:09 AM in response to donv_the_ghost

I have deleted my child’s account from the screen time.


I cant turn of screen time for myself! To turn of screen time for me requires the passcode, which I cant change or turn off.


I have been following forgot passcode, and putting in my Apple ID and password but this is not resetting the screen time passcode, just adding another 60 minutes wait delay. I have used my Apple ID and turned of screen time on my iPhone with no problems.

I cant turn off or reset my screen time password

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