Apple ID

I am signed in with my Apple ID, but am trying to download updates for apps and when I put in my password at the prompt, I get a message that my Apple ID or password is incorrect. Any suggestions?

iPad, iPadOS 13

Posted on Jul 15, 2020 7:06 PM

Reply
1 reply

Jul 15, 2020 7:21 PM in response to KaeCan

Did you previously use another Iron the iPad?  A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.