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How to remove an Apple ID from an IPhone SE

How to remove an Apple ID from an IPhone SE without having contact with the old owner and without selling it/Getting Rid of it?

iPhone SE

Posted on Jul 16, 2020 12:59 AM

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2 replies

Jul 16, 2020 2:15 AM in response to A_Dead_Stick

See Turn off Activation Lock https://support.apple.com/en-us/HT201441

 

 You acquired your device second hand from someone other than Apple or an authorized Apple reseller. The following information explains what has happened. You apparently didn't know to heed the advice given below.

 

"Before you buy/acquire an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account."

 

And see: Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365.

See this heading Check for Activation Lock before you buy/acquire a device from someone else.

 

The presence of activation lock means that we can't help you. We are not authorized to remove activation lock from any device. And, under your circumstances, Apple support will not remove it since you cannot provide proof of ownership that they will consider to be sufficient. You would need and have your purchase receipt for the device from an authorized Apple seller with the device's serial number on it (which you can't have).

 

And, since you can't contact the last owner, the device is useless to you.


How to remove an Apple ID from an IPhone SE

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