Question marked as Best reply User profile for user: Zayak_1 Zayak_1 User level: Level 4 1,852 points Jul 16, 2020 4:07 AM in response to MashalAlly Try this:Restore your iPhone, iPad or iPod touch from a backup – Apple SupportRestore your iPhone, iPad or iPod to factory settings – Apple SupportThanks Show more Less Reply Link