You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I have an IPHONE XR
I have a few pictures and videos and want to download it to my PC via USB cable , but I keep on getting an error .
I have followed 2 videos on what to do , it said that I had two change two settings
Transfer to MAC or PC - Automatic to Keep Originals
and Camera formats - Most Compatible
But still getting errors and not allow me to download and save my photos and videos , please assist or give some advice.
regards,
iPhone XR, iOS 13
Use Windows Photo App -- The process is given below
Import Photos and Videos to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Use Windows Photo App -- The process is given below
Import Photos and Videos to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
I Plug in my cable to my phone and my PC , it lets me select the folder that I want to save to my PC , But it runs for 2 min then I get an error , I appreciate the above mentioned , but I have been through this , it would work great if I did not keep on getting this errors
Downloading Pictures Via USB
