Is the iphone dead?

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Level 1

12 points

Is the iphone dead?

Hi, I have an old iphone given to me when my son upgraded. He removed all data so there is nothing on there except the OS. I think it's a v5, not sure.

It kept needing to be charged, and we thought the cable might be a loose fit, and got it up to 100% by putting something under the cable to angle it. One day later, the screen is black, and I have tried the reboot 2 button hold down, tried another cable, cleaned the connection and all I get now is an occasional battery outline with a red bar on the far left.

It's been plugged into my iMac for over an hour now and the battery icon seems to not come up anymore.

Is this now dead?

Will getting a new battery put in by Apple fix it or is it a toss in the bin situation.

I need to have a phone working as NBN drops out in my area and then I have no phone for emergencies.

Any ideas welcome.

cheers Shaz

Posted on Jul 16, 2020 9:20 AM

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Answer 1

Top-ranking reply

kb1951

Level 10

125,069 points

Jul 16, 2020 9:37 AM in response to kolski

If the phone was having problems before, they may return but if the problems were due to a poor power source, they may not return. Hard to say. If an iOS update is available, they should be able to do it at that time. If an Apple Store is not open, try to find an Apple authorized service center that might be open. Good luck with this.

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Answer 2

kolski Author

Level 1

12 points

Jul 16, 2020 9:34 AM in response to kb1951

Thanks.

When they replace a battery does it mean it has a full life again without any problems or do any problems using an old phone still travel with the phone?

Also are they able to upgrade the OS at the same time?

Do Apple charge for an evaluation?

Not sure if the Apple store in Melbourne Australia will allow people as we are in lockdown for another 5 weeks as the Covid situation blew up last week.. and we are back to where we were months ago. :[

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Answer 3

Jul 16, 2020 9:45 AM in response to kolski

A battery replacement replaces the battery.

The rest of the phone hardware remains as it was.

A battery replacement for prior to an iPhone 6s—the oldest that can run current iOS 13 software and the upcoming iOS 14 software arriving later this year—wouldn’t be high on my list, absent sentimental or other specific reasons.

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Answer 4

kolski Author

Level 1

12 points

Jul 16, 2020 10:29 AM in response to MrHoffman

Hi MrHoffman

the phone is a 6s so if I put in a new battery, I'm hoping it will give me a few years. I need it to connect to WhatsApp to stay in contact with my kids as they rarely use a phone or landline as NBN messed that up with dropouts and issues that they can't get right

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