You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Turning on iPhone

My daughters iPhone 12 completely lost charge and turned off, when she went back to charge it we tried several different chargers and none of them managed to help the phone turn on. Her iPhone tells us that it is charging but still dead and underneath the dead battery symbol it says I phone is findable, can you help?

iPhone 12

Posted on Jun 20, 2022 12:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2022 12:41 PM

Follow these instructions→If your iPhone, iPad, or iPod touch won't turn on or is frozen


If this doesn’t work the battery has probably died completely.

1 reply

Turning on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.