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Level 1

4 points

Turning on iPhone

My daughters iPhone 12 completely lost charge and turned off, when she went back to charge it we tried several different chargers and none of them managed to help the phone turn on. Her iPhone tells us that it is charging but still dead and underneath the dead battery symbol it says I phone is findable, can you help?

iPhone 12

Posted on Jun 20, 2022 12:40 PM

Best reply

Lawrence Finch

Level 10

202,766 points

Posted on Jun 20, 2022 12:41 PM

Follow these instructions→If your iPhone, iPad, or iPod touch won't turn on or is frozen

If this doesn’t work the battery has probably died completely.

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Turning on iPhone

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